Cyxtera Blog: Appgate

Written by Jason Garbis on October 29, 2019

The Forrester Zero Trust Wave: Security and Business Benefits

Vendors and businesses alike are investing in the expanding Zero Trust market. Cyxtera sets itself apart from the rest for being one of the early advocates of Zero Trust, which drives the philosophy behind our security platform design.


In our recent blog post “Zero Trust: The End of the Beginning”, we explored the ways in which the broader Zero Trust market is growing and maturing. Not only are an increasing number of enterprises beginning their Zero Trust journeys, but vendors are stepping up and introducing innovative security offerings. We are pleased to share the release of the newest Forrester report focused on this space, “The Forrester Wave™: Zero Trust eXtended Ecosystem Platform Providers, Q4 2019”. 

Cyxtera is positioned as a “Strong Performer” in this Wave, demonstrating, in our opinion, the strength and relevance of our products, the alignment of our strategy and vision, and the success of our growing customer base. We are proud of these results, and excited about what our customers are doing with our platform.

Our mission, which we believe is somewhat unique, is to enable enterprises to easily and effectively protect themselves while enabling digital business. “The Zero Trust eXtended (ZTX) Ecosystem: Strategic Plan: The Zero Trust Security Playbook” – Forrester, July 11, 2019 states “The best security leaders understand that, in truth, all this security stuff is actually to enable business outcomes. The only way to grow a business in any sense, including security, is to align all the moving parts with a singular achievable strategic outcome. ZTX enables and even accelerates critical business and IT initiatives, from new customer engagement models to complete cloud migrations “

This philosophy has driven us to build our security platform with two ideas in mind.

First, we strive to break down the barriers between traditionally siloed network, and security solutions by analyzing the following questions:

  • Why should security teams have to purchase and manage a siloed product just for remote access?
  • Wouldn’t it be more beneficial to have a single solution with a single access control policy model, regardless of whether the user is remote or on-premises?

Second, our platform architecture is designed in a way that is natively extensible and easily integrated with security and business systems. Let us explore this across two dimensions:

  • A service desk (or ITSM) integration is an excellent example of the dynamic nature of the AppGate SDP platform, and our ability to connect security (specifically, network-level enforcement of access control) with business processes. We ensure that business processes are followed, and do not require any additional work to enforce the associated security model.
  • The other aspect is around enabling business outcomes; we have numerous customers utilizing our platform for this purpose. For example, one customer in the transportation industry has moved call center agents from a central office and enabled them to work from home. This results in not only being cost-effective for business, but also an improved quality of life for all employees. Another example is an organization that sells connected building climate-management systems (HVAC), a new revenue-generating service. They can now enable their technicians to remotely connect to these systems without jeopardizing their customers’ network security.

We are seeing a multitude of enterprises embark on strategic Zero Trust initiatives, aiming to “remove everyone from the network” creating truly Café style networks worldwide. These are exciting times – although not without their challenges. Zero Trust projects do demand that enterprises embrace and affect change – but the benefits are well worth the effort, even in focused tactical projects.

Download The Forrester Wave™: Zero Trust eXtended (ZTX) Ecosystem Platform Providers, Q4 2019, Tools And Technology: The Zero Trust Security Playbook paper today.