Cyxtera technicians work with your team to help ensure a consistent environment for your colocation services and to future-proof your infrastructure. Our experienced team of engineers hold all the major certifications—from PMP and ITIL, to vendor hardware and equipment such as Cisco CCNA and Alcatel Lucent SRC, to data center and structured cabling certifications including BICSI, CDCMP and CDCBP.
The security of your IT infrastructure is essential. From 2KW to 8KW of power for your critical IT loads, we provide secure cabinets that can be tailored to meet your specific needs while providing access to multiple network and service providers from within the Cyxtera ecosystem. Our data centers offer a dedicated locking cabinet, primary and redundant power distribution circuits and single and three-phase circuits ranging from 15 AMP all the way to 100AMP. Cyxtera's secure cabinets can be tailored to meet your specific needs for reduced downtime and increased compliance.
Our customizable cage solutions provide multi-level security for IT infrastructures of any size. Achieving optimal density for your IT infrastructure through a secure cage tailored to meet your specific needs is simple with Cyxtera. In addition to a dedicated space secured by metal or wire mesh walls accessed through a locking door with electronic key card access control, we provide access to multiple network and service providers from within the Cyxtera ecosystem. Standard features include power allocation from 12KW up to a megawatt, single and three-phase circuits ranging from 15 to 100 AMP as well as primary and redundant power distribution circuits with up to 150 percent of allocated power.
* For safety and building code reasons, all cabinets must be installed by Cyxtera technicians and are subject to installation fees.
Gold Support leverages the experience of our professionals to be your remote hands and eyes to save you time and resources by trouble-shooting minor technical issues, such as:
Monthly Recurring Gold Support: Purchase according to your monthly requirements (10 hour, 5 hour and 1 hour per month increments) and once your commitment is utilized each month, you can receive additional Ad-Hoc Gold Support—ideal for organizations that have routine monthly maintenance activities. Unused hours do not roll over at the end of the month.
Prepaid Gold Support: Purchase according to your requirements (one-, five-, and ten-hour increments) and once your commitment is utilized, you may buy another block of hours or you can receive additional Ad-Hoc Gold Support. Hours never expire—ideal for organizations that periodic support needs that may vary month to month.
Ad-Hoc Gold Support: May be requested on an “as needed” basis, billed hourly, in 15 min increment. This option is often used by clients who do not know their remote hands needs. Once a baseline is established, clients are able to select the monthly plan that best fits their needs, receiving the same support on at a lower effective hourly rate.
As infrastructure and network specialists, Cyxtera offers end-to-end design-build solutions leveraging our team of professionals with industry standards recognition (BISCI and RCDD) with solutions including architectural, engineering, design and implementation services.
Standards and Compliance
Manufacturer Certifications including:
Learn the key differences between a data center and colocation services. Find out what to look for in a colocation partner. And know what matters most when it comes to facilities, infrastructure, security and more.