Product and Service Terms and Conditions
The terms and conditions applicable to the products and services being provided to you by Cyxtera can be found by clicking on the applicable link(s) on the navigation bar above and/or the navigation box on mobile devices. The General Terms and Conditions will always apply. Depending on the products and services you are purchasing, more than one of the other links may apply. Documents on all pages linked within this section are for use by Cyxtera’s current and prospective clients only.
The table immediately below describes how the components of the various terms and conditions will work together.
| Governs | Effective Date | Customer | Cyxtera | |
|---|---|---|---|---|
| Master Agreement | All Products and Services purchased by Customer and its Affiliates from time to time. There is only one Master Agreement per Customer. | Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. | The “Customer” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. | Phoenix MSA Holdings LLC |
| Schedule or Service Schedule | The specific Products and Services purchased by Customer and its Affiliates from time to time and covered by such Schedule or Service Schedule. There is only one Schedule or Service Schedule per Customer for each Product or Service category purchased (e.g., colocation, CXD, etc.). Customer may have multiple Schedules or Service Schedules, each covering a different Product and Service category. | Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. | The “Customer” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. | Phoenix MSA Holdings LLC |
| Service Order, Statement of Work or Order Form | The specific Products and Services purchased by Customer under such Service Order, Statement of Work or Order Form. | Unless otherwise set forth in such Service Order, Statement of Work or Order Form, date of last execution of such Service Order, Statement of Work or Order Form. | The “Customer” entity that is party to such Service Order, Statement of Work or Order Form. | The “Cyxtera” entity that is party to such Service Order, Statement of Work or Order Form. |