Expand control of your data center with dedicated operations management
The Cyxtera Account Operations Management (AOM) program provides a dedicated representative who will act as a member of your team to simplify your data center operations, accelerate time to solutions, and work specifically on your behalf to proactively support, manage, and monitor services within your data center environment.
It’s easier to get answers and accomplish your goals once you have access to a dedicated and knowledgeable Cyxtera representative who knows you and your account fully.
It's not one size fits all. Choose the services you need, with options to expand support as needed.
Get proactive management and direct escalation support so you can arrive at solutions faster and reduce overhead.
Complete complex projects quickly without spending excessive time or resources on project initiation, planning, execution, or control.
From daily operational support to full-scope project management, AOM takes on the full gamut of service management and administrative tasks, letting your team focus its time and resources on core responsibilities. With regular check-ins and a dedicated contact, you get constant access and visibility into your data center environment.
Choose from a range of services to simplify daily account management, improve data visibility, accelerate project management, and more.
Improve the visibility and efficiency of ongoing operations with daily support, data analytics, escalation, and issue management. Available as part of a package or a la carte.
Daily operational support includes:
A la carte services:
Simplify strategic initiatives with support for the initiation, planning, execution, and control of end-to-end project plans. Available as a standalone service for any plan.
End-to-end project management:
Project plan creation and implementation:
Account management services are available in pre-configured packages, or a la carte. Project Management may be purchased as a stand-alone item or in addition to a package. A fixed monthly rate applies to all AOM services.
Daily operational support
Daily operational support + 2 a la carte services
Daily operational support + 3 a la carte services
Daily operational support + all 5 a la carte services
If you're already a customer, reach out to your Sales Rep to request AOM services. If you’re new to Cyxtera, contact us for more information.
Accomplish all your moving, racking, and cabling needs without ever having to travel to the data center.
Using our dedicated customer portal, you can monitor, manage, and control your infrastructure from just about anywhere.
At Cyxtera, your success is our success. We’re happy to help with any questions, please let us know how we can help with your next IT solution.
